Visitor Information
Visiting hours
Visitors can be good medicine for patients. Family members and friends are welcome to visit. However, patient care is our primary concern at AllianceHealth Madill. Visiting hours are open; however, patient health status may require nurses to limit visitors on some occasions. Please work with the nursing staff on this matter.
Visiting regulations
The following are general guidelines for visitors:
- Visitors may not smoke in patient rooms, or anywhere in the hospital. AllianceHealth Madill is a non-smoking facility and campus.
- Visitors must dress appropriately and must wear shirts and shoes.
- We prefer no more than two visitors at the bedside at one time. Visitors in semi-private rooms should be considerate of both patients.
- People with colds, sore throats or any contagious diseases should not visit patients.
- Visits should be kept short.
- Visitors should maintain a quiet environment and avoid unnecessary noise.
- Visitors may be asked to leave the room during tests or treatments, or when the doctor or nurse needs to see the patient.
Condition reports
Any personal information about your diagnosis and treatment must come from your physician, and this information is only available to members of your immediate family, whom you designate to receive it.
Gift Shop
The gift shop, located in the front lobby and staffed by volunteers, is open from 8:00 a.m. - 4:00 p.m. Monday through Friday. The shop has gift items, gretting cards, candy, toiletries, silk flowers, plants and handmade items.
Gifts for patients
Visitors should check with the nurse before bringing gifts of food or drink to patients. Please check with the nurse to make sure your gift is appropriate.
Parking
Parking for patients and visitors is available at the front or back of the hospital. Parking is available 24 hours a day, 7 days a week. All parking at AllianceHealth Madill is free. Patients and visitors are cautioned not to park in reserved or certain designated areas. Please be sure to lock your car. If something happens to your vehicle, which causes you to need assistance, please call the Maintenance Department at ext. 183, Monday through Friday from 8:00 a.m. - 5:00 p.m. For after-hours assistance, contact nursing at ext. 130.
Waiting areas
The specially designated area for waiting is the front lobby. Those waiting for a surgery patient may wait in the patient's room, the front lobby or the lobby adjacent to the patient rooms.
Out-of-town visitors
Accommodations for visitors from out-of-town are available in both Madill and Kingston. There are bed and breakfasts and motels in each town, if needed.
Transportation
Although the hospital does not provide transportation, it is available through the INCA bus for senior citizens in the area. For more information call INCA at (580) 795-2372 or ask the hospital social worker to assist you at ext. 118. Area nursing homes use vans to provide transportation for their residents and for new admissions to their nursing homes.
Telephones
Telephones are provided in each room, except in the monitor rooms. A telephone is available for these rooms upon request to the nurses. Patients may receive calls in their rooms from 8:00 a.m. - 8:00 p.m. Local calls may be made at any time from the room by dialing 9 and the number.
Long distance and toll calls can be made at any time by dialing 9-0 and the number. Long distance calls cannot be charged to your room. You can make a credit card call or charge a long distance call back to your home number.
Your family and friends can call you in your room by dialing 795-0+ the room number. For example, to call room 101, dial (580) 795-0101. You may call the hospital operator by dialing ext. 129 between 8:00 a.m. and 5:00 p.m. for assistance.
Chapel
The chapel is located in the front lobby. Visitors of all faiths are welcome to visit the chapel for worship, prayer and meditation
Cafeteria
AllianceHealth Madill has an outstanding cafeteria that is open to the patients and staff Monday through Friday. The "Happy Heart Café" is open for breakfast from 8 a.m. - 9 a.m. and lunch is served from 11 a.m. – 1 p.m. Daily lunch specials too.
Complimentary coffee, tea, and water are available in the cafeteria Monday through Friday from 6:30 a.m. – 5:30 p.m., however vending machines are located next to the Lobby and are available 24 hours a day.